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Now, over 400 people have been introduced to, and trained on how to use the GAIL CRM system. Join your fellow peers in learning what new and exciting tools are available and waiting for you! Send in your GAIL Access form today and sign up for classes!

Online Training is now available! These online training videos are equivalent to the basic “All Users” training classes for those users that wish to learn from their own desk initially. eLC-New is the tool being used to drive this effort.

The “GAIL CRM” link below will take you to the sign on screen. The “GAIL CLASSES” link below will take you to the list of classes for you to register for if you have not been trained, nor received your user access, yet.

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News & Information

Marketing Efforts using the “Basic Export” definition

Mar 31, 2014

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Marketing Efforts using the “Basic Export” definition

The “Basic Export” that you have likely used in the past to attach to your Marketing Efforts/Packages has recently become corrupted and will not allow you to export your marketing efforts that have this listed as the export to use.  You will need to edit your Package to remove this Basic Export option and choose a different export definition.  Click here for instructions on how to remove and select another Export Definition for your Package...

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Handling Name Formats and Address Processing in Event Invitations

Mar 31, 2014

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Handling Name Formats and Address Processing in Event Invitations

When you’re ready to create your Invitations, you should think through the process in order to determine which data elements and formats you’re going to need to have included in your output/export file.  There are 3 things you need to consider:  Mail package options, Address processing options, and Name format options.  All three are discussed and outlined in this document for your reference.

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Handling Name Formats and Address Processing in Marketing Efforts

Mar 31, 2014

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Handling Name Formats and Address Processing in Marketing Efforts

When creating your marketing effort, whether it’s postal or email, you’ll want to be sure you make the proper choices in regards to 3 items – Mail package options, Address processing options and Name format options so that you end up with all the appropriate data elements you’ll need in your output/export file(s).

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Majors now appear on main body of Education Tab

Mar 14, 2014

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Majors now appear on main body of Education Tab

Previously, if you wanted to see the Major, you would have to drill into the education record and look under “Department”.  With the latest enhancement to GAIL, this has now been added to the Education landing screen so you can see it without having to drill into the education record.

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GAIL Constituent Search - Name/Lookup ID

Mar 03, 2014

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GAIL Constituent Search - Name/Lookup ID

A new search tool has very recently been added to the GAIL Constituent Search box.  This new item is “Name/Lookup ID” and it became the first search box in the Constituent Search screen.  

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NOTICE BOARD

04.04.2014

GAIL NEWS

New blog articles are being posted periodically that may help you, please be sure to check them out. You can select "All Entries" to see the complete list of articles. You can also create an RSS feed to any of the articles that may be of interest to you.

In addition, there is a monthly GAIL Tips & Tricks e-blast that is delivered to all GAIL users so if you're not receiving this, it could be that as an employee you haven't been set up in GAIL yet or we need verification of which record is yours so please let us know so we can add you to the distribution list.

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